Policies & Conditions
All important information regarding your experience with us.
Shipping Policy
We do our utmost to provide you with a smooth, fast, and secure delivery experience.
Processing timesAll orders are processed within 1-2 business days.
Delivery timesDelivery generally takes between 8 to 10 business days, as each piece is custom-made.
Delivery areasWe deliver throughout France and internationally.
Order trackingUpon shipment, you will receive an email with your tracking number.
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Return & Refund Policy
Your satisfaction is our priority — here's how our returns work.
Return periodYou have 30 days from receipt to request a return.
Article statusItems must be unworn, unwashed, and in original condition with tags attached.
RefundOnce your return is received and verified, the refund is processed within 5 to 7 business days.
Return costsReturn costs are the responsibility of the customer, except in the case of an error on our part.
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Politique de confidentialité
We attach great importance to the protection of your personal data.
Data CollectionWe only collect the information necessary to process your order.
SecurityAll data is stored and transmitted securely and encrypted.
Data sharingYour information is never sold and is only shared with our logistics partners.
Your RightsYou may request to access, modify, or delete your data at any time.
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Terms and Conditions
By using our site, you agree to the following terms.
Website usageThe content of this site is for personal and non-commercial use only.
Orders and PaymentsAll orders imply full acceptance of our terms of sale.
Intellectual propertyAll content (texts, images, logo) are the property of La Robe Paris.
AmendmentsWe reserve the right to modify these terms at any time.
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Careful deliveryMade in 8-10 days
Secure PaymentVisa, Mastercard, PayPal
Returns within 30 daysShop with confidence
Customer serviceAvailable 7 days a week